Terms & Conditions 91win88

Definitions and General Interpretations

In this Terms & Conditions document, "91win88", "we", "platform" and "website" refer to the online service operated under the domain 91win88.onl. "User", "player" and "you" refer to any individual who accesses or uses this platform.

"Services" covers all online gambling products offered by 91win88, including slots, live casino, sportsbook, blackjack, poker and other games available at any time. "Account" means a registered user account that enables access to the full range of platform services.

"Account balance" refers to the total funds in a player's account, consisting of real cash and bonus funds. "Bonus funds" are credits granted through promotions and cannot be withdrawn directly until the wagering requirements are met.

Account Registration and Eligibility

Account registration at 91win88 is open to individuals who meet all of the following requirements:

• At least 21 years of age on the date of registration.
• Legally eligible to enter into a binding contract in your jurisdiction.
• Not registered under any self-exclusion programme or gambling prohibition list.
• Registering in a personal capacity and not on behalf of a third party.
• Providing true, accurate and complete information during the registration process.

Each individual is only allowed to hold one active account at any one time. Holding more than one account, whether directly or through a third party, is a violation of these terms and may result in the closure of all related accounts and the freezing of balances.

91win88 reserves the right to request identity verification documents at any time, including a copy of the national identity card (MyKad) or passport. Identity verification is required before processing any withdrawal to ensure the security of the player's account.

Deposits, Withdrawals and Payment Methods

91win88 supports a range of payment methods suited to Malaysian players. All transactions are processed in Malaysian Ringgit (RM / MYR) except for payments made using cryptocurrency.

Accepted payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay, and cryptocurrency (USDT, BTC, ETH).

• The minimum deposit for all methods is RM20 per transaction.
• The minimum withdrawal is RM50 per request.
• Withdrawals are processed within one hour after the request is approved.
• The withdrawal method must match the deposit method used, subject to the respective technical terms of each payment provider.

All deposit and withdrawal transactions are final once processed. Should there be any discrepancy or transaction issue, players must contact our 24/7 customer support within 48 hours from the time the transaction occurred.

91win88 is not responsible for any fees or charges imposed by your bank or e-wallet provider for each transaction. Please check your payment provider's terms before making a transaction.

Bonuses, Promotions and Wagering Requirements

91win88 offers a welcome bonus of 100% of the first deposit up to a maximum of RM1,500. This bonus is subject to a wagering requirement of 20 times the bonus value before any winnings can be withdrawn.

Wagering requirement calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 20 = RM2,000
• Deposit RM3,200 → Bonus RM1,500 → Balance RM4,700 → Wagering requirement: RM1,500 × 20 = RM30,000

Each promotion offered by 91win88 has its own specific terms. Those terms will be clearly stated on the respective promotion page. Should there be a conflict between the general terms and the terms of a specific promotion, the more specific promotion terms will apply.

VIP Programme and Weekly Cashback

91win88 runs a VIP programme that gives weekly cashback to loyal players based on their membership tier. The programme is open to all registered players who meet the activity requirements set from time to time.

VIP tiers and weekly cashback rates:

• Bronze — Weekly cashback up to 0.3%
• Silver — Weekly cashback up to 0.6%
• Gold — Weekly cashback up to 0.9%
• Platinum — Weekly cashback up to 1.2%
• Diamond — Weekly cashback up to 1.5%

VIP tier upgrades are based on a player's betting activity. 91win88 reserves the right to review and adjust a player's VIP tier according to their activity records. Cashback is credited directly into the player's account on a weekly schedule.

Prohibitions and Unauthorised Conduct

Players are strictly prohibited from doing any of the following while using the 91win88 platform:

• Manipulating game outcomes through software, automated scripts or other technical means.
• Sharing an account or allowing another party to use your account.
• Opening multiple accounts for the purpose of defrauding or manipulating the bonus system.
• Using funds obtained through illegal means to make deposits.
• Spreading false or misleading information about the platform to other users.
• Attempting to hack, disrupt or interfere with the technical functions of this website.

Any violation of these prohibitions will result in actions that may include immediate account suspension, freezing of all balances, cancellation of all active bonuses, and reporting to the relevant authorities where required under applicable law.

Account Closure and Suspension

Players may request account closure at any time by contacting our customer support team. Before closure, ensure all cash balances have been withdrawn as bonus balances that have not met the wagering requirements will not be transferred.

91win88 reserves the right to suspend or close any player's account without prior notice under the following circumstances:

• Evidence of fraud or system manipulation exists.
• A violation of any provision in this Terms & Conditions document has occurred.
• Failure to verify identity or account information within the specified period.
• Suspicious activity related to money laundering is detected.

In cases of account closure due to a violation, cash balances not tainted by fraudulent activity will be returned after the investigation process is complete, at the full discretion of 91win88.

Liability Disclaimer and Limitation of Responsibility

The 91win88 platform is provided on an "as is" and "as available" basis. While we strive to ensure smooth and consistent operation, 91win88 makes no guarantee that the service will always be free from technical disruptions, software bugs, or system downtime.

91win88 is not responsible for any financial losses arising from:

• Internet service disruptions or third-party technical issues.
• Unauthorised use of an account due to a player's negligence in safeguarding their password.
• Betting decisions made under technical conditions beyond our control.
• Losses arising from valid game outcomes in accordance with the rules of the relevant game.

Gambling involves financial risk. Players are solely responsible for every betting decision they make, and 91win88 encourages all players to gamble responsibly within their own financial means.

Amendment of Terms and Conditions

91win88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Material amendments will be communicated to players via their registered email or an in-platform notice at least seven days before taking effect, except for urgent amendments relating to security or legal requirements.

Continued use of the 91win88 platform after the effective date of any amendment constitutes acceptance of the amended terms. If you do not agree with any amendment, you have the right to close your account before the effective date.

Applicable Law and Dispute Resolution

91win88 operates under an international licence and complies with the online gambling operator regulations set by the relevant licensing authority. These Terms & Conditions are interpreted in accordance with the laws of our licensing jurisdiction.

Any dispute between a player and 91win88 should first be raised through our 24/7 customer support channel in Malay or English. If a dispute cannot be resolved internally within 30 days, the relevant party has the right to refer the matter to a dispute resolution body recognised by our licensing authority.